Alice S
The service itself is good and well run, and the community is great, but both the app and the website have many interface bugs. I have to switch from one to the other to avoid bugs or use small features that are available on one but not on the other. The app crashes all the time and doesn't have reviews on the Playstore. Still giving three stars as the service is usable.
5 people found this review helpful
truth is my identity J Gelineau
This app is so lame. With the app open you have no way to edit your saved searches. You can only delete them or save them. You cannot modify them. When skimming through the pictures of a property, the picture always fades to white and then skips to the next photo. But if you swipe too hard you'll swipe through many photos! That change of light with the flash of white that happens is so so annoying. There seems to be much less detail in the app than you can find online. This app needs a lot
2 people found this review helpful
TrustedHousesitters Ltd
July 1, 2024
Thank you for your feedback. I'm sorry to hear about your experience with the app, if there is anything, in particular, you would like us to know about and investigate please do send the details to our dedicated support team.
Kaveh Karimi
It's a great idea and service, but the app is so terrible. It's sluggish, eats your phone memory, and the user experience is horrible (e.g. your current session dissapears when you switch between apps, the map is unresponsive and its interactions are not intuitive, the interface is confusing and not user friendly). Please hire some engineers and designers if you want to keep your users.
5 people found this review helpful
TrustedHousesitters Ltd
May 30, 2024
Thank you for your feedback. I'm sorry to hear about your experience with the app, if there is anything, in particular, you would like us to know about and investigate please do not hesitate to send us the details directly.