Les Mable
This is quite useful for day to day monitoring of my energy consumption and for historic comparisons. However, I find it irritating that the usage graphs are automatically rescaled for each day/week/month that I look at. This makes it much harder to correctly see the difference in consumption between two views (at equivalent points in each view). Yes, the total energy and cost figures are provided, but I'd like to be able to lock the scaling sometimes. Many thanks.
5 people found this review helpful
Graham Gillies
Used to be good but it doesn't work anymore. I got an electric car, switched to the intelligent octopus. The app shows the usage but if select the "£" option to see the actual amount, it displays an error. No matter how many times you tell customer service, they simply don't listen or understand as they can see it!!!
6 people found this review helpful
Octopus Energy
August 22, 2024
Hi Graham, we’ve added a cost preview for most tariffs but not for some Intelligent Octopus Go setups yet, that’s why you no longer see the amount 🐙
EL P
Useful current tariff, usage and bill details and Octoplus. However, website is better for details of new tariffs and tariff change progress. One bug on android: Open usage tab, click on Your Tariff, close window by tapping on 'X', then tap again in the same spot (similar to a double tap) and the app locks up, just showing 'Octopus Energy' text and a pink octopus graphic.