Octopus Energy

4.6
27.1K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Manage your Octopus Energy account from your fingertips.

- Keep track of your account balance
- View your recent transactions and billing history
- Quickly submit meter readings
- Explore your tariff
- Pay by card and manage your Direct Debit
- Jump to our customer support centre
Updated on
Sep 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
26K reviews
Les Mable
August 28, 2024
This is quite useful for day to day monitoring of my energy consumption and for historic comparisons. However, I find it irritating that the usage graphs are automatically rescaled for each day/week/month that I look at. This makes it much harder to correctly see the difference in consumption between two views (at equivalent points in each view). Yes, the total energy and cost figures are provided, but I'd like to be able to lock the scaling sometimes. Many thanks.
5 people found this review helpful
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Graham Gillies
August 13, 2024
Used to be good but it doesn't work anymore. I got an electric car, switched to the intelligent octopus. The app shows the usage but if select the "£" option to see the actual amount, it displays an error. No matter how many times you tell customer service, they simply don't listen or understand as they can see it!!!
6 people found this review helpful
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Octopus Energy
August 22, 2024
Hi Graham, we’ve added a cost preview for most tariffs but not for some Intelligent Octopus Go setups yet, that’s why you no longer see the amount 🐙
EL P
September 5, 2024
Useful current tariff, usage and bill details and Octoplus. However, website is better for details of new tariffs and tariff change progress. One bug on android: Open usage tab, click on Your Tariff, close window by tapping on 'X', then tap again in the same spot (similar to a double tap) and the app locks up, just showing 'Octopus Energy' text and a pink octopus graphic.
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What's new

We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.