社会（Social）Social

Human Resource Development

Basic Policy for Putting Our Corporate Philosophy into Action

As a member of the GMO Internet Group, we share the GMO-ism, including the Spirit Venture Declaration, which is the founding spirit of the Group, with all partners (employees) and use it as a guideline for our actions, through training for employees at the time of joining the company, in training for managers, and through chanting and booklets at regular gatherings.
Under the slogan "A company is a place to nurture people," we emphasize the growth and self-fulfillment of our partners through business growth, and strive to enhance job satisfaction.

Promotion of human resources strategy

The voices of our partners are shared at the Human Resources Strategy Meeting ^*, a strategy meeting specializing in human resources that is held once a week with the participation of all management members, to ensure a high level of promotion and effectiveness.
Based on the idea that "you shape your own career," we create opportunities for dialogue with our partners, based on the company-wide employee satisfaction survey and the career design system (career questionnaire) conducted once a year, and based on the voices of our partners, we promote work style reforms, improvements in the internal environment, and support for growth through new job assignments and department transfers.

* Participants: Vice President, Chief Managing Executive Officer, GMO-EP President, GMO-PS President, GMO-FG President, Human Resources

Recruitment and Training Strategies

Basic Concept

Under the slogan of "Recruiting and Nurturing Together," each and every one of our management and partners works together to recruit and train employees. We aim to be a "magnetic company" where good colleagues gather through the human power and attractiveness of our partners, and we have a system in place for partners to introduce themselves to human resources they want to work with.

No.1 & STEAM Human Resources Recruitment ~ New Graduate Annual Income Program of 7.1 Million ~

GMO Internet Group's "Future Rent Reduction & No. 1 Salary Project as a Result of the Introduction of RPA, AI, and Robots" is a result of efforts to improve productivity through the promotion of remote work and operational efficiency, and the profits generated from the improvement are returned to Group partners (employees^)* We are pushing forward. As part of this project, we launched the "No.1 & STEAM Human Resources Recruitment ~New Graduate Annual Income Program of 7.1 Million Yen~" to attract the people with the highest potential in the new graduate generation.

* An initiative to improve the Group's consolidated operating profit ratio through synergies between profit growth and productivity improvement, and to return the amount of profit margins that exceed a certain line as a source of funds to partners as salaries.

Support for voluntary career development

Based on the idea that a company is a place to nurture people, we are continuously working on work style reforms, including the development of our own human resource development system and welfare programs, by providing a place where people can maximize their abilities and sharing a vision for the growth of our business and company organization. As a result, we were selected as a "Great Place to Work Certification Great Place to Work" in July 2023 in the "" certification conducted by the Great Place to Work®Institute Japan, making it the ninth consecutive time that we have been selected.

Selected as "Great Place to Work Certification" for 9 consecutive times with "Great Place to Work" certification

Human Resource Development System

360-degree multifaceted evaluation system

This is a system that allows partners to anonymously evaluate their superiors.

Advisory System

This is a system that supports independence as a businessperson at an early stage by formulating a training plan and conducting monthly reviews.

Career Design System

Once a year, we have established a "Career Design System" that allows all partners to think about their own medium-term careers and apply for assignment transfers or job rotations.

In-house short-term study abroad program

The purpose of this system is to facilitate inter-organizational collaboration through human exchange between organizations within the company, and to provide partners with opportunities for career change and growth.

One-on-one training

This is a system that allows new graduate partners to experience the work of major departments during the training period, understand the overall picture of the company, and then choose for themselves which department and with whom they want to work.

PG Business Training

This training program aims to develop skills to become business leaders who drive continuous business growth.

Management Training

We regularly conduct various training programs for all managers to support the leaders who lead the Company. In addition, we are conducting personnel personnel based on ability, such as selecting young people to important positions and actively appointing women to managerial positions. There is a culture in which students can seize opportunities depending on their abilities and achievements, regardless of age, and there are cases where new graduates are appointed as general managers in their sixth year of employment.

Diversity

Respect for Diverse Human Resources

The source of a company's comprehensive strength and competitiveness is its diverse human capital and its utilization. In order to create innovation and realize our mission that leads to the creation of corporate value and the resolution of social issues, we aim to achieve sustainable growth by establishing a training system that contributes to the recruitment of excellent human resources and the improvement of the capabilities of all partners, as well as a welfare system that contributes to the improvement of job satisfaction.
In hiring, regardless of gender, educational background, humanities, sciences, or nationality, we comprehensively evaluate "way of thinking," "enthusiasm," and "ability" based on personal aspects.
In terms of support for balancing childcare and work, we have expanded support measures such as institutionalization of staggered working hours, shortened working hours, and telecommuting, the permanent establishment of the GMO Bears (daycare center) and specialized consultation desks, and the introduction of subsidies for the use of babysitters, in order to develop long-term careers, leading to the active promotion of women to managerial positions.

・Kids' room "GMO Bears" (daycare center)

We have an in-house daycare center for working parents. It can be used by both men and women, and there are many partners who have a lifestyle of going to work with their children in the morning, leaving their children at daycare centers, and going home together in the evening.

・Maternity leave

During the period before going on maternity leave, employees can take leave (special paid leave) up to 8 working days when they feel unwell (morning sickness, etc.) or when they undergo regular health checkups.

・Maternity leave for spouses

When a spouse gives birth, employees can take special paid leave for up to five working days within 30 days before and after the (planned) day of delivery, so they can support or witness the birth of their spouse.

・Childcare leave

Partners and part-timers may take leave until the child reaches the age of three.

・Filial piety allowance

We provide allowances that are intended to be used to express gratitude to parents (family members).

・Other systems

・Family Support System (Fertility Support)
・ Childbirth congratulatory money

External Evaluation

In June 2024, the Ministry of Health, Labour and Welfare (MHLW) certified the company as a child-rearing support company (nickname: Platinum Kurumin) based on the Act on Advancement of Measures to Support Raising Next-Generation Children in recognition of its efforts to support balancing childcare and work and respect for diverse human resources^. In July 2023, we received the highest three-star rating from the director general of the Eruboshi Certification company, which promotes women's empowerment.

*Kurumin was acquired in March 2022.

GMO Internet Group Welfare Facilities

Health & Safety

Improving well-being

GMO-PG health declaration "Well-being with Partners"

management principles In order to achieve our goal of "pursuing the spiritual and physical enrichment of our comrades by contributing to the progress and development of society," it is essential that each and every one of our partners, who are our top comrades, grow and play an active role. Therefore, with the desire to make all partners who have met through the connection of the company happy, we support the healthy and active lives of our partners with a wide variety of programs such as "food", "healing", "leaping", and "medicine".

"Food": Synergy Cafe "GMO Yours"

Each site in Japan has a large-scale communication space called "GMO Yours" that provides lunch menus supervised by registered dietitians. We also support our partners' mental and physical health through food, including a café with an extensive beverage menu, snacks for breakfast and late-night workers, and snacks that can be snacked on during breaks.

Synergy Cafe "GMO Yours"

"Doctor": Promoting health checkups

In addition to statutory health checkups, we have established a system that allows patients to receive medical examination-related items, aiming for early detection and treatment of diseases.

"Medicine": Mental health measures

We support "mental health" and "physical health" by specialists. The health of our partners is a collective effort by the individual, the attending physician, the occupational physician, the department to which he belongs, and the Human Resources Department.

"Medicine": Infectious Disease Control

In addition to subsidies for influenza vaccinations, we provided an appropriate vaccination environment free of charge not only to our partners within the Group, municipalities but also to our partners' families, friends, and other important people, business contractors, business partners, and local shopping districts for workplace vaccinations during the spread of the new coronavirus infection.

"Boom": Initiatives to reduce long working hours

We will comply with laws, regulations, and labor standards regarding working hours in each country and region in which we operate, and prevent health problems of our partners by reducing total working hours and taking measures to curb overwork.
Specifically, we are promoting the "10 or More Operations Efficiency Project" to reduce and improve the efficiency of routine operations using RPA, AI, robots, video, etc., to improve productivity and reduce working hours and labor costs. In addition, by collating attendance system records with entry and exit logs, sharing and alerting management and managers of the results of labor status reports each time, automatically visualizing alerts for overtime work exceeding a certain level, and providing an environment in which employees can have an interview with an industrial physician at any time, in principle, we are working up to 80 hours per month to grasp the actual situation, reduce overwork, and manage health.
In addition, the contents of laws and regulations, labor standards, policies, and measures are developed internally in the form of employee work rules, guide portals, and operation manuals that can be viewed by partners at all times, and the rules are thoroughly enforced through training.
In addition to making a business plan in advance and appropriately allocating personnel, we will continue to strive to improve the well-being of our partners by taking the above measures.

"Leap": Fitness GYM "GMO OLYMPIA"

We have the latest machines for various exercise purposes, from aerobic exercise to strength training, and it is a facility that can be used in various scenes, such as stretching during breaks to refresh your mood and having meetings while exercising, as well as full-fledged training.
We also hold fitness events using the gym area to convey the joy of exercising from GMO OLYMPIA.

Fitness GYM "GMO OLYMPIA"

"Healing": Massage & Hirune "GMO Bali Relax"

To help your partner concentrate and reach their full potential, we offer massage and nap spaces by appointment. In the massage space, you can get professional body care services at a low price.

Massage & Ohirune "GMO Bali Relax"

"Healing": Ohirune Space "GMO Siesta"

Getting a short amount of sleep during the day is expected to have the effect of relieving fatigue and lead to improved work efficiency and productivity. We recommend a 20-minute nap to help your partner clear their mind and generate creative ideas. From 12:30 ~ 13:30 on weekdays, the conference room is open as a nap space, creating an environment where anyone can easily take a nap.

Ohirune Space "GMO Siesta"

External Evaluation

In March 2024, in recognition of its efforts to improve literacy, maintain and promote health, mental health measures, measures to prevent overwork, safety management, etc., we were certified as an Outstanding Health & Productivity Management Organization (Large Enterprise Category) by the Japan Ministry of Economy, Trade and Industry Health and Welfare Council for the second consecutive year. In September 2023, we received the "Silver Certification" from the Tokyo Federation of Health Insurance Societies. In May 2024, we were certified as an excellent company in health and safety by the Director-General of the Tokyo Labor Bureau of the Ministry of Health, Labour and Welfare.

Harassment Prevention and Whistleblowing System

In order to ensure thorough compliance, we have established a whistleblowing system that allows GMO-PG consolidated companies 's officers and employees, as well as officers and employees of contractors and business partners, to consult and report on acts that violate laws, regulations, internal regulations, harassment, and other professional ethics. Consultations and reports are handled by external lawyers and specialized staff External Director, and a fair and objective investigation is conducted while ensuring the confidentiality and anonymity of the whistleblower, and a system is in place to respond appropriately according to the content of the investigation, such as holding disciplinary committee meetings, reporting to the risk management committee and the Board of Directors, and implementing measures to prevent recurrence as necessary. In addition, the Risk Management & Compliance Department regularly conducts training for all partners, including managers, on harassment prevention and response to harassment reports.

Labor Standards

Labor-Management Relations

We respect freedom of association and the right to collective bargaining as the rights of our partners. Employee representatives are elected by a vote of confidence. Led by employee representatives elected at each site nationwide, we maintain harmonious labor-management relations and build a rewarding work environment for all partners by concluding labor-management agreements, reviewing internal rules such as work rules, implementing health committees, and preventing occupational accident prevention activities.

Adequate wage payment

In addition to complying with the statutory minimum wage in each country and region in which we operate, our basic policy is to payment wages that are competitive above the living wage.
With regard to the starting salary of new graduates, we have launched the "No.1 &STEAM Human Resources Recruitment Program for New Graduates with an Annual Salary of 7.1 Million Yen" in order to attract human resources with the highest potential in the new graduate age group.

human rights

Respect for Human Rights

We support and respect international norms on human rights, including the United Nations International Bill of Human Rights, the Guiding Principles on Business and Human Rights, and the ILO Declaration on Fundamental Principles and Rights at Work. In addition, we will fulfill our responsibility to respect human rights by establishing guidelines such as respecting basic human rights and not discriminatory treatment in internal regulations such as the Code of Conduct for Officers and Employees, which all partners (employees) must comply with.
As a member of the GMO Internet Group, the "Spirit Venture Declaration" states that "we will eliminate all discrimination based on race, nationality, gender, educational background, language, and religion. We respect diversity and strive to achieve equal opportunity. In addition, we will provide opportunities for communication with partners as necessary to ensure fair working conditions.

community

Coexistence with Local Communities

As a good corporate citizen, we will strive to create a sustainable society by harmonizing with local and international communities, building relationships of trust with stakeholders and sustainably improving corporate value, and actively contributing to society in order to realize prosperous and livable local communities and the international community.
With a view to not only contributing to the economy but also the participation of employees, we have identified "international exchange (community contribution)," "education (human resource development)," and "environment" as priority areas, and we will work to penetrate them on a globally consolidated basis.
In addition, as a member of the GMO Internet Group, we will contribute to the local community by stating that "our activities will enrich and enjoy the Internet, create new Internet culture and industry, and contribute to society and people by creating smiles and excitement for our customers."

Initiatives for Local Communities

・Revitalization of local economies in Japan

We are expanding the development of "Mobile Gift Certificate Platform byGMO", a service that digitizes paper gift certificates issued by municipalities, and helping to revitalize the local economy.
In addition, in addition to working to revitalize the region by establishing a cashless environment for the entire area in the region, we regularly conduct environmental beautification activities such as cleanup activities together with the local shopping streets and municipalities where our bases are located.

・Promoting finance inclusion overseas

We are promoting overseas investment and financing for finance inclusive FinTech companies that contribute to local communities, mainly in Southeast Asia and India. By providing technology-enabled finance services such as P2P lending platforms, buy now pay later services, and microfinance, we contribute to the improvement of the daily lives of the middle class and the development of SME businesses.

Employment Promotion

・Appointment of locally hired human resources

In addition to Japan, we are developing payment processing company and finance-related businesses in eight countries in North America and Asia, and we are actively employing local human resources with the high skills required at each site.
In addition, we are working with local financial institution and payment processing company companies to procure the services necessary for business development locally and operate our business rooted in the local community.

・Special Exception subsidiary Promotion of employment of people with disabilities through GMO Dream Wave

We promote the employment of people with disabilities throughout the Group. In particular, at the Miyazaki Office, we are actively promoting employment through GMO Dream Wave, which is a special subsidiary. In addition to working to create employment for people with disabilities, we are working to achieve the statutory employment rate stipulated in the Act on the Promotion of Employment of Persons with Disabilities by accepting diverse human resources, expanding opportunities for them to play an active role, and creating a comfortable working environment.

Social Data

Respect for Diverse Human Resources

Support for voluntary career development

Improving well-being

Whistleblowing System