As reported by Joystiq, the Madden 10 EA Forums erupted this morning after codes for the downloadable, free Online Franchise Mode did not appear on the manuals of some UK and Australia customers. The Online Franchise Mode is supposed to be free for consumers who bought the game new (an incentive to not buy the used version), but as of now the only way to get the mode for users who didn't receive a code is to purchase the add-on online. EA attributes the problem to a printer error, where some versions of the instruction booklet were printed without a code, and is reportedly working to fix problem.




Tyler says: Concerning the Online Franchise Mode mix-up, it's a pain in the neck for those affected for sure, but it's a fixable issue. I just hope that none of their customers went ahead and bought the Online Franchise Mode, unaware that they were entitled to it for free, and therefore won't pursue any reimbursement. To the Aussie gamers out there: Ya'll tend to get the short end of the stick, and this issue's no difference. Just know there are a few Americans over here who empathize with your gaming plight. You folks deserve a break.