On the Pulse: Meet a Fitbit Product Expert, Alistair Watson

[TingFitbit]

You’ve probably seen helpful comments and posts from users sporting a badge just like this:  on our Community forum. They're part of our fantastic Google Fitbit Product Experts Program!

The Fitbit Product Experts are a group of select volunteers who advocate for the betterment of Fitbit products and services. It’s their mission to facilitate a welcoming environment, share  knowledge, and give advice and encouragement within the Fitbit forums.

Meet one of our Product Experts, Alistair Watson, and get to know more about him and his journey with Fitibit and the Community!

Alistair retired from the marine shipping industry 20 years ago and became a member of the Fitbit Product Expert Program – formerly known as the Community Council – back in 2019. He then participated in his first Product Expert Summit in New York City in 2022.

Let’s have a look at what drives him to be an active member, as well as his favorite things about the Fitbit Community.

Q: What sparked your interest in helping others on the Fitbit Community?

For 40 years I’ve been a very committed daily swimmer. This is the foundation of my determination to be fit. When I started using my Charge 4, I used the help forum extensively and soon discovered that I could answer many of the questions posted. It’s very satisfying to get a virtual smile and a few kind words of thanks.

Q: What's the most rewarding part of being a Fitbit Product Expert?

The constant learning process and handing on the results to help seekers. It’s good to talk. If I see someone wearing a Fitbit, I ask how they’re getting on with it and find out where they need face-to-face advice.

Q: What advice would you give to someone wanting to become a more active and helpful member of the Community?

The first step is to read the answers being posted in the Community that interests you. The best starting point is to concentrate on something you use yourself and is at hand. It’s much easier to understand if you can replicate and follow the advice being given and learn how to use the Fitbit Help Center.

Q: What are your favorite Fitbit features and why?

I refer most often in the Fitbit app to AZM, calorie budget, sleep and weight. Having them in one place makes monitoring my wellbeing and health very convenient.

Q: Do you have a specialization within the Fitbit device realm? 

 If I have a speciality (questions that always attract my attention), it is how others use their Fitbit devices while swimming. I focus most of my attention on the Android app forum.

Bonus Fun Fact: My daily routine is self-starting at the pool. I know I’m on the way when I start the “Exercise” on my PW2 and  immerse myself in what sometimes seems like colder water. 

Let’s take a moment to appreciate his commitment to make the Fitbit Community a vibrant and welcoming place for everyone – Thank you Alistair! 

Are you ready to earn special badges and perks by helping others make the most out of Google’s Products? Sign up here and stop by the Help Center for more information about the Google Product Experts program. 

Your Fitbit Community Team