All Systems Operational

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Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
98.31 % uptime
Today
Exalate Console ? Operational
90 days ago
98.31 % uptime
Today
Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
connect.exalate.net (mapper) ? Operational
Hosting platform ? Operational
connect.exalate.cloud ? Operational
90 days ago
100.0 % uptime
Today
Jira Cloud Operational
90 days ago
100.0 % uptime
Today
Synchronisation node Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host ? Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support ? Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
100.0 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
100.0 % uptime
Today
Service Now Operational
90 days ago
100.0 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
GitHub Operational
90 days ago
100.0 % uptime
Today
Exalate for GitHub Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Exalate for SalesForce ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Upgrade Exalate for Salesforce to version 5.16.0 Sep 10, 2024 11:00-13:00 CEST
This upgrade for Salesforce contains new AI feature and bug fixes.

Release notes:
- https://docs.exalate.com/docs/salesforce-version-5160.
Posted on Sep 09, 2024 - 16:59 CEST
Past Incidents
Sep 10, 2024

No incidents reported today.

Sep 9, 2024
Upgrade Exalate for Azure DevOps and Zendesk to version 5.16.0
Completed - The scheduled maintenance has been completed.
Sep 9, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 11:00 CEST
Scheduled - This upgrade for Azure DevOps and Zendesk contains new AI feature and bug fixes.

Release notes:
- https://docs.exalate.com/docs/azure-devops-version-5160;
- https://docs.exalate.com/docs/zendesk-version-5160.
Sep 6, 18:44 CEST
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Upgrade Exalate for Github to version 5.16.0
Completed - The scheduled maintenance has been completed.
Sep 5, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 11:00 CEST
Scheduled - This upgrade for Github contains new AI feature and bug fixes.

Release notes:
- https://docs.exalate.com/docs/github-version-5160
Sep 4, 20:02 CEST
Sep 4, 2024

No incidents reported.

Sep 3, 2024
Exalate Console not loading on some Zendesk
Resolved - The incident has been resolved. All nodes are operational.
Sep 3, 16:52 CEST
Update - We are continuing to monitor for any further issues.
Sep 2, 16:46 CEST
Monitoring - The incident has been successfully mitigated. Our team has taken all necessary actions to address the issue, and the situation is now under control.

However, we are committed to ensuring that the resolution is sustained, and as such, we will continue to monitor the situation closely. Should any further action be required, we will take it promptly and keep you informed.

Please feel free to reach out if you have any questions or need further clarification.
Aug 29, 14:15 CEST
Identified - We have Identified the issue and we are currently working on a solution.
If you are being affected by this outage, please create a Support ticket.
Aug 28, 18:49 CEST
Investigating - We are currently experiencing an incident affecting a limited number of ZenDesk nodes.

Current Situation:
Affected Nodes: Approximately 30% of ZenDesk nodes are currently experiencing downtime.

Actions Taken: This is currently been investigated by our Eng department.

Impact on Users: Some Zendesk nodes are not accessible.

Ongoing Work:
We are currently testing a solution for the customer affected by this outage, once proven effective, the solution will be roll out to all affected customer.

At this time there is no action needed from the customer side.

We appreciate your patience and understanding during this time.
Aug 28, 15:35 CEST
Sep 2, 2024
Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024
Aug 28, 2024
Aug 27, 2024

No incidents reported.

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