All Systems Operational
πŸŽ‰ New account sign up Operational
πŸ“± Countingup app Operational
πŸ’³ Card payments Operational
🏦 Account transfers Operational
πŸ“₯ Inbound account transfers Operational
πŸ“€ Outbound account transfers Operational
πŸ’· Cash withdrawals Operational
πŸ’° Cash deposits Operational
🀝 Accountant hub Operational
πŸ™‹ Customer support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please note that due to essential system maintenance scheduled by one of our providers, there will be delays to Faster Payment account transfers sent between 22:50 (GMT) on Saturday, 17 August 2024, and 10:15 (GMT) on Sunday, 18 August 2024.

During the maintenance period, you may experience delays to Faster Payments into and out of your account.

If any of your payments are delayed, it will automatically process once the maintenance is complete, so there's no need to attempt the transfer again.

We apologise for any inconvenience. Systems do require maintenance, and our providers do their best to keep these disruptions to a minimum.

If you need any support or have any questions, please feel free to reach out to our Support team via Secure Messaging available directly from your Countingup app.

Posted on Aug 06, 2024 - 17:21 BST
Past Incidents
Aug 8, 2024

No incidents reported today.

Aug 7, 2024

No incidents reported.

Aug 6, 2024

No incidents reported.

Aug 5, 2024

No incidents reported.

Aug 4, 2024

No incidents reported.

Aug 3, 2024

No incidents reported.

Aug 2, 2024

No incidents reported.

Aug 1, 2024

No incidents reported.

Jul 31, 2024

No incidents reported.

Jul 30, 2024

No incidents reported.

Jul 29, 2024
Completed - The scheduled maintenance has been completed.
Jul 29, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 00:00 BST
Scheduled - Due to essential system maintenance scheduled by one of our providers, cash deposits via PayPoint will be unavailable between 00:00 and 05:00 (GMT) on Monday 29 July 2024.

During this time you will not be able to make cash deposits via PayPoint.

We apologise for any inconvenience. Systems do need maintenance and our providers do their best to keep these to a minimum.

Jul 24, 16:36 BST
Jul 28, 2024

No incidents reported.

Jul 27, 2024

No incidents reported.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.