All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application UI ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Aug 7, 2024

No incidents reported today.

Aug 6, 2024

No incidents reported.

Aug 5, 2024

No incidents reported.

Aug 4, 2024

No incidents reported.

Aug 3, 2024

No incidents reported.

Aug 2, 2024

No incidents reported.

Aug 1, 2024

No incidents reported.

Jul 31, 2024

No incidents reported.

Jul 30, 2024
Database Maintenance
Completed - The scheduled maintenance has been completed.
Jul 30, 22:15 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 30, 22:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 22:00 PDT
Scheduled - We will be performing maintenance on our Workflows database on Tuesday, July 30 starting at 10:00 PM PDT until 10:15 PM PDT (Wednesday, July 31, 05:00 - 05:15 UTC). The Close application and API will remain operational. Some users may experience an elevated error rate when viewing or editing Workflows during the maintenance window. The maintenance is expected to be complete by 10:15 PM PDT (Wednesday, July 31, 05:15 UTC).
Jul 26, 08:08 PDT
Jul 29, 2024

No incidents reported.

Jul 28, 2024

No incidents reported.

Jul 27, 2024

No incidents reported.

Jul 26, 2024
Delayed indexing
Resolved - This incident has been resolved.
Jul 26, 15:11 PDT
Monitoring - This incident has been resolved.
Jul 26, 15:06 PDT
Identified - Indexing is currently delayed. Data in search results, smart views, reporting, and inbox may be delayed. We expect this issue to resolve within the hour.
Jul 26, 14:52 PDT
Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

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