BA Better World

Welcome on board our most important journey yet

Flying is magic – one of humankind’s greatest achievements. It connects us with the rest of our world, brings loved ones closer together and opens our eyes to new experiences and cultures. It drives our economy, creates quality jobs and delivers aid when people need it most. But we recognise that flying comes at a cost to the environment and we need to take urgent action. At British Airways, we’re working to minimise our impact on the planet and maximise our contribution to society. 

From creating a great place for people to work to reducing our emissions and waste and contributing to the communities we serve to build a thriving, resilient, responsible business. Our actions will help make a more connected world for everyone to live in and we're excited to bring together our people, our customers and our partners to deliver what we believe will be our greatest achievement.

Welcome on board our most important journey yet. Destination: BA Better World.

BA Better World Report 2023

We’ve released our 2023 BA Better World Report where you can find out about our results and progress.

People

Making British Airways a great place to work is a serious commitment we’re making to our people. Creating a workplace that’s diverse and inclusive, gives a sense of wellbeing and belonging and enables everyone to thrive.

Planet

We’re driving urgent action towards net zero carbon emissions by 2050 or sooner. We know we have a long way to go, but we’re committed to reducing our emissions in the air and on the ground. We’re holding ourselves accountable and driving improvement in our environmental performance – from reducing our carbon footprint, decreasing resource use and waste, to fighting illegal wildlife trafficking.

Responsible business

We’re creating opportunities in the communities where we operate, whilst using our unique skills to support those affected by crisis. We’re also striving to make customer experiences more accessible and inclusive, while maintaining the highest standard of corporate governance.

Help make a difference