Part 2 of the already late thanksgiving!
19 May - 15 Aug
And this is the period of time I was attached to Private Bar. PB is under the same umbrella as In Room Dining department. We have the same uniform and all, the difference is in the service that we provide. IRD is focused on providing food that guests ordered by room service, while PB focuses on the minibars in each guest room as well as the sending of amenities. Amenities such as fruit cradles and champagne to guest rooms. In all honesty, when I heard I was headed to PB, I was a little upset. I thought, "I'm gonna dread this next 4 months here..." Guess what, totally not true! Though I was 100% shy at first, was adjusted only to speaking to Rachelle. (Filipino) Why? --- because I was exposed to SweetSpot before hand. So on the first 3 days, I basically spoke only to Rachelle. And yeah, I thought I would dislike PB. Then came the day 4 when Constance wasn't feeling well. Her hand was injured. Raien (captain) got me to go up to help her out. So that began my first real encounter with Constance. (apart from the first time I spoke to her in the TDR with Rachelle) Yupp. And I gotta say, thank God for that once to get to know her. She became the one who taught me a lot more about refilling and running the floors. Then being in the same tower as Constance that day after refilling, Wayne was in the pantry too. That's when I got to know Wayne a little bit too. (Still very shy and quiet) From there, slowly got to know Xeric, Chale, Jason, Daniel, Vijai and Jenny. (basically all those who run floor for refilling) Raien was like my mentor for learning the system. (or should I say, taking adjustments) Michael was another distinct person. Got to know him better through one of the days that I was doing closing shift and was sent up to help him. (had a lot of FCS to complete and was running late = cannot finish) Then came 2 new TMs to the department. Jacqueline and Linges. And also further on when the other intern from IRD was attached to PB! My now twin, Meiling! She was the one who ran floor with me on my first time. 2 first timers on refilling together without a senior hahaha! Oh and of course, not forgetting the only management in our department, Yasmin (AM)! Was an interesting department overall. Helped me get to know more people and open up more than in SweetSpot. Also, I was always uncomfortable talking on the phone or walkie, so it really helped me a lot. Enjoyed because of the people there. Despite the job scope being harder than SweetSpot, it was a really good experience learning all of those things!
Well now some, or can I say, all of my colleagues! Because department too small --- hehe (^^)
Yasmin - Thankful for her giving me the side projects and allowing me to see and learn more stuff. Think I got these side projects because of the "information" from the upper management that "this new intern can only be on system, she cannot run floor". Think that it was assigned because of this reason. Haha. Till now I don't know why. But thank you for teaching me how to get the amenities side ready for the opening and also for checking on my closing procedures. Was an enriching experience in PB.
Rachelle - Thanks for being the first to talk to me in PB. I know I'm shy and quiet so it is not easy to talk to me. Also, for introducing me to Jason on my first day learning refilling with you because he was at T3 also. Hahaha. Remember how quiet I was because I was shy. You taught me quite a few things as well! Thanks for that! Also was funny when I was helping you run refilling at T3 after running T2 on my own a number of times. Hahaha.
Jason - 哈哈!谢谢你咯~ 整天叫我去T3帮你跑floor的只有你一个人咯!但是每次去帮你 都还蛮好玩的。每次叫我帮你upsell冰箱。然后你又自己跑去拿,让我帮你跑floor,不然就是要我在lift landing等你。靓~ 哈哈哈。谢谢你教我咯 哈哈哈 (^^)
Jacqueline - 我的Jac大姐。哈哈!有你在真的好好笑哦~ 记得上次我们一起跑floor。太好笑了!然后我们又不能分开跑,一定要在同一个floor。Raien让你跑floor的condition。现在就要换了咯~ 现在应该是你教我了!嘻嘻~ 你现在是高手了,跑得又快!太厉害了!为你开心!(^^) 谢谢你哦Jacqueline!真的!让我有一个能聊天的大姐姐 哈哈!(^^)
Raien - 到这位好captain了!这就是第二位,我遇见的好captain了。谢谢你每次都那么有耐心的在教我system的东西。也要谢谢你因为每次我有个新的side project,你也会被拖下水~ 对不起!我不是故意要把你拖下来帮我的。弄到你好像有越来越多东西做的(>_<) 但是,谢谢你还愿意继续教我!好久没问你了:有吃饭吗?让我抓到你就惨了 哈哈哈!一定要吃哦,不然你又胃痛了!多忙也要喝点东西啊~ 你一开始胃痛就不好了!照顾好身体,不要让同事们都担心你了。加油哦 (^^)
Constance - 另外一个大姐姐!非常谢谢你一直以来的帮助!你真的让我觉得自己好像真的有个大姐姐在关心我~ 真的很感激!第一次听Yasmin说可能要我自己跑floor,你还发信息给我,问我怎么样了。感动的小番茄!现在你纽到腰,我却什么忙都帮不上,也不在PB了。帮不了你们跑floor或者是什么的~ 但是,一直都有为你们祷告!那是我能帮到你们,最好的方法了!希望你的腰能赶快好起来~ 保重哦大姐姐!(^^)
Xeric - Jacqueline的帅哥师傅。哈哈哈!谢谢你!也帮了我不少~ 第4次 自己跑floor是你过来帮我的~ 那时候太不好意思了,我还跑得好慢~ 害你要过来帮我。幸好那天我只剩最后的follow-up DND。然后又在T2的pantry做了一会儿,教了我一些技巧。哈哈哈。上次给我办的“farewell” KBOX 也要谢谢你们咯!真的很开心认识你们~ 但是好像每次和你们出去都被你说我看起来好像很累。我是累了一点啦,因为一开始太开心又要见到你们了嘛~ 哈哈。你们约我出去,我可是准时到的哦,但是忘记你们是会有debrief的~ 嘻嘻... 就等你们时没事做 才会变得看起来很累咯~ 哈哈(>_<) 希望你们不要误会哦!不是因为不喜欢和你们出去。我超级想你们的(>_<) 保重啦!有缘再见。(当然,缘份也是可以自创的啦)(^^)
Wayne - 唱歌高手。你看这张照片,你bend down弄到我看起来更矮咯~ 上次和我说每次和你讲话要使用英语,你却没说... 哈哈!但也要谢谢你那次做opening shift时也有帮到我。就,那时我和你跑T2,我做完refilling和你差不多一样时间。然后你帮我粘贴纸。谢啦!不然那天不会帖到那么多间房的minibar了。也谢谢你帮我扛那个冰箱去客房。哈哈!和你学会 不要用trolley时 可以怎么扛冰箱去客房。哈哈。我自己跑floor就这样扛了叶。哈哈哈!幸好没被你们看到。不然又被你们讲了~ 嘻嘻。照顾好身体哦!有缘再见 (^^)

Jenny - 언닌야! 너무 보고싶어서~ When can we meet up again? I remember we took this photo while waiting for the rain to stop under the shelter and was 30min late for returning the bicycle because we were stuck in the rain. 언니 너무 감사함니다~ Thank you for being a big help many times to me! Remember that day when I cried outside the office? When the office was so quiet because I finished late and the rest left already... That day thank God that you are still around... If not I think I will hide in the locker and cry like the time when Jacqueline just join. Thank you for helping me in the amenities also. That time during NDP especially. So many and still need to run extra errand... Thank you for helping me. Let's have our CBTL meet up soon ok? With Siri 언니! (^^)
Chale - 不知道要说什么。哈哈。你真的太unique了。谢谢你 (虽然不算是帮了我) 哈哈哈!开玩笑啦。你每次在pantry看到我拼命写refill report的东西,在那笑我。说什么 不用写啦。我不写会miss out的嘛~ 但是也要谢谢你啦 (^^)
Daniel - 谢谢你。我在你的letter里写 说很少和你说话。没想到被他们看到了。虽然在工作时候没什么和你说话,但是现在好像和你说最多话咯~ 就因为坐same train。哈哈哈!Take care!有缘再见 (虽然你说的有道理,Xeric做早班 很快就会再见了)哈哈 (^^)

Vijai - Thank you for being the super high pill in PB. You always bring craziness to the department! Like the atmosphere around you. Hahaha! Like a happy pill like that! Also, hope Linges is doing fine under you haha! Will remember the time that you were on MC cause of the surgery and I was informed I had to run refilling alone. That was a sudden thing that I had no mental preparation for. Short of hand that day when you went on MC and I got the biggest shock in my 4 months of internship in PB. Haha! But thankful for that experience! If you didn't go on MC, I think my biggest regret would be that I never ran refilling on my own before. And of course, that week was short of manpower so I was running the floor on my own the whole time. And then that was the start of me running floor by myself already. And the chancing upon the auditor. Hahaha! Always so lucky when it came to auditors. SweetSpot I also got. Well, all the best and till we meet again, take care! (^^)

Michael - PB里 还有个 Mic 不能忘记!谢谢你,你帮了我很多!上次因为太多FCS,你做不完,我做夜班的,被派去T2 lower phase帮你。然后就在我一个人跑floor时,也种了很多FCS,做不完。那天换你做夜班,被派上去T2 upper phase帮我。哈哈!我们还说 现在互不相欠了。太好笑了。但是那时候让我更认识你一点了 (^^) 谢谢你咯!
Yupp that's mainly the difference between PB and SweetSpot. The team effort is so evident! It's really an adventure in PB to be honest. Awesome experience! Thank God! But, I'm not done with this department. Because I mentioned that there is another intern who was attached to PB from IRD!

Meiling (or should i say Ms Meiling) - Haha! When I left, she just came back as captain in IRD. And she's currently AM already! Happy for her! Back when we were both in PB, we loved how they always said our voices sounded the same over the walkie. So we did our magic by confusing others over the walkie. Only we weren't. Haha. Oh, except when Yasmin called us over the walkie (it sounds the same even though her name is in Mandarin and mine is in English... strange...) Hahaha. But so fun! Especially the time when we were running floor together and there was some information Yasmin asked me about that I didn't know the answer because Meiling entered that room. So she asked me and I answered and halfway through Meiling was answering without anyone realising it was 2 different people. How we knew she didn't know you ask? --- cause after the whole question and the answer we gave, she said, "ok, thanks Mandy". Hahaha! We were laughing together cause while answering, we were actually on different levels. Hahaha! Love you my dear twin! Jiayou because you can! You're gonna be a great manager! I believe in that! Praying for you! Take care! (^^)
The other captain that I've encountered who is really nice to work with is from IRD. Cap Ron! Was a pleasure to work with him cause he's always smiling and creates a happy atmosphere around him. Didn't get a picture with him though, cause not exactly in the same department although under the same umbrella. Haha! Still thankful for him for teaching me some stuff over at IRD! Awesome captain! (^^)
Well, that's my encounter with the PB team during internship! Thoroughly enjoyed myself and learnt a whole lot more! Service industry may not be easy to start with but it's surely an interesting industry that teaches you so much. So blessed by the people and the experience there. Thank God for the 6 months of internship! (^^)