'i can die'
My patience has been tested because she has been bugging me for 3 days already through phone calls. I did not serve her when she was at the shop .my colleague did , on the inquiries of the price and minimum order,so I was told by him to call her to let her know the price of a minimum order (what a smart colleague)
She then Call ON and OFF call to cancel ‘order’ (no order has been made as her template was in a DOC.file) bummer
sending wrong files for a packaging template , than call and ask if we received it . (it was a scanned documents on maths equation she did on a paper)
Every phone call she likes to ask lots of questions , like details of owners and our pay -_-
not only that,she also asked what kind of machine has been used to make it ( GOD she really thinks i work with the publisher)
Why no discount ? why so expensive. give some discount lah .
-we do not set the price , it was set like that previously and it is the standard price for every outlet.why don't you make up your mind first then let us know again ?
(there were customers lining up for order at shop , i gotta hang up to help my colleague)
she kept talking and asking -_- GODDDD.
HOW COME last time is 100 bucks for X pieces and now there is minimum order of $ 200 ? i have 3 designs , which one do you think is nice? too expensive, ok cancel I don’t want.delete the file ah don't send to other ppl ah.
Then call back again ok .I want it now , I buy more you have discount? can you give discount on -$50
-WOMAN CAN YOU MAKE UP YOUR MIND PROPERLY.
I sent you my template through email already .
-No madam .you sent us the DOC. Files. We do not accept doc files.Can you send in a PDF , AI or PSD file instead ?
HUH but I sent in already , now you can’t help.What is a PDF file . What is an AI file
I SWEAR I WANT TO STRANGLE HER ALREADY (because I don’t even know how to explain) the more I explain the more she ask.
can you do a convert for me ? Can you help me do the template design ?
sure but there is an extra fee of 50 dollars on each design . It will take approx about 1 week for us to do it.
HOW COME THERE IS AN EXTRA CHARGE on helping with the design? HOW COME TAKE SO LONG?
(WE NO NEED TO EAT IS IT ?!) Ok cancel i don't want it.
Call again .WHY you all never pick up my calls ? which number do you all use ?
HELLO YOU THINK YOU ARE THE ONLY CUSTOMER IS IT -.-
And so on..
How this.Why that.What is.Can you and why so ? Who is your manager ? Can you ask your manager this and that ? Did the management this and that ?
I HAD ENOUGH.After the 8th phone call. This morning I raised my voice , shoot her directly on every question she ask and said the prices was not simply set by us.It is the manager.
You want to speak to the manager ? I will ask her to call you know . give me your number . Then she lowered down her tone .. and gave her number.
WTF man .
High blood pressure .

