Untold Secret...

Working story set aside...guys, do you know that I have a life secret untold? I think a couple of you knows what I'm saying...

There is something important about me which I wanted to say it out but due to the Malaysian situation; i.e.; mentality, openness and level of acceptance, I have kept it with me for a long time... It is not about what I want or what I choose... It is about what I am and what I would like to have in life. People do not understand me yet they pretend to be very close to me. Despite me being happy go lucky all the time, my heart shrinks and became smaller to myself (I prefer to give more for other people such as friends and relatives). I did not asked to be given such situation nor did I pray to be trapped in one. I became more tired with each month n year passing by. If I reveal too much of myself, I risk losing more friends.

Tell me guys, why in the world am I saying these??????????

Hola...I'm back!

Wow, been absent for so long already even my password also forgotten...sigh have resetted my password...lol

Now I need to update so many things...so bz lar guys...training n training n training non stop!

Anyway, Im currently find with so many training for Tai Thong Restaurant staffs. I took some of thir pictures during training. Uploaded here for you guys to view and comment. Too many already cant possible upload all.

Tai Thong is serious in providing a much better service to their diners and please, if you guys went there to dine, check on their service level and comment as appropriately. Help Tai Thong be a Professional Service Provider in the area of F&B. Oyasuminasai!

Virtue of Rebirth at Nilai Memorial Park

There was a Virtue of Rebirth Ceremony for the departed ones organised by Nilai Memorial Park from 15 to 17 August 2008. My family took part in the annual ceremony. This is the second time we follow the ceremony since our late mother's departure last year July.

It started at 10:00 on 15 August 2008 with chanting lead by a group of monks to recall the spirits to 'attend' to the ceremony. As I was in Sabah during that time, part of my family came to 'invite' the spirits of my late mother as well as my nephew (eldest son of my eldest brother who passed away at the age of only 3 months some 18 years ago). The chanting continues until around 15:00 everyday.

On Sunday, 17 August 2008, I was there with my family members to do a final chant for our late mother and nephew. It started at 09:00 and stopped at 10:15 for a break. Then at 11:00 it continued until around 12:30. Vegetarian lunch was served, courtesy of some good samaritans. at 14:00 it continued the final chanting until around 15:10 when we invite all spirits to 'board' a giant ship, lead by the King of Ghost and his 5 faithful horses. It was believed that they will be greeted later by some Boddhisatvas and Hell Generals to sort out if they can be reborn immediately into this world again. Otherwise, their sufferings (if any) would be shorten and their rebirth time would come closer.

While I was busy chanting together with a large group public members, I managed to take 3 photographs of the event before the burning, or should I call it "sending Off" ceremony.

From my 2 years of observation, I found that each time when the Monk chanted the last verse and that foods are thrown onto the floor, strong wind tends to blow. I don't know if this is fenomenon or just a coincident. I shall observe again in next ceremony and the years to come.

By the way, Asha Gill was here for the documentary... but I wasn't interested to snap her picture. I'm only interested in the ceremony. Too bad...

Training in Kota Kinabalu

It has been so wonderful coming to KK and meet all my colleagues here. So hospitable and warm and friendly and ... short of words to describe. They are just wonderful people here. I came to KK on Sunday August 10th 2008 and today, Saturday August 16th 2008, I'm returning to KL liao. Everyday I have different colleagues offered to send me to work, prepare breakfast, lunch dinner, branch tours and return to hotel. They really make me feel like I'm the owner of their business (I'M NOT!). Everyday my schedule is packed and I have no time to feel boring or alone.

Well, actually the purpose of me writing today is not only to thank them for the hospitality but to publish some photos taken during each training.

A picture of me and my front liners from Ace and Blue Seven. Very interesting and playful group! They are all from the F&B Team.

This is the group from Vegas and Magma Recreation Club. A bit shy but eventually warm up to expectation. Also from the F&B Team.

This group from Double Up and Moretune. Sorry, its very dark here coz forgotten to on the light after presentation.

These two last pictures from Pantai and Sadong Jaya Recreation Club. Left picture shows those from the SMR section while the right picture shows colleagues from the F&B secion.

Well, there are so many pictures I wanna show here but due to limited space, Inly show some. Hopefully, more pictures can be shown in my next trip here or somewhere else.

Adriad CHOO :)

Today is a GREAT DAY!

Today is truly a GREAT day for me. Two wonderful ocassion had happened.

Firstly, I get to visit my ex-colleagues again and had lunch together. So happy to see them and to know that I am still being appreciated.

Secondly, shortly after my return from lunch, I was called to my superior's room for a very great news. After only three and a half months working, the management had decided to confirm my position with the organization instead of waiting for six full months. It was a great recognition as (according to my superior) there were many positive feedbacks from the organization (across all level of staffs) towards my contribution thus far. In addition to the early confirmation is a 5% increase in my Basic Salary. Accordingly, by year end, there will be another review.

Well, some of you guys may be asking what have I done to deserve such recognition. Frankly speaking... I DON'T KNOW. But I can tell you what I have done so far and I leave it to you to decide if these contributions are significant enough.

To date, I have:-
1. Designed 6 courses for the group. In hand will be another 3 more courses under development.
2. Conducted 5 courses for a total of more than 1000 colleagues from various ranking.
3. So far all courses are in-house designed without incurring extra costs (except traveling and accommodation costs).
4. Regular visits to branches to study their working environment, condition and to provide support from time to time.
5. I must say that I have interacted very well with staffs from all levels and thus established a brand of my own. * Well, my talkative and happy nature helps a lot!

So, does these provides a high impact on my career?

By the way, I'm in the midst of helping my superior to design a new format of Performance Appraisal for the entire group. Does this counts as well?

Cheers and I KNOW I CAN BE BETTER!!!

I just love training!

In my new organization, I have been given a much bigger role. Not only I will have to develop and conduct customer service workshop for floor staffs in various clubs, I also need to conduct leadership courses for management and HQ staffs. Then now come the customer service training for restaurant staffs as well.

The challenge is that most of them are really not that educated. So what I did to enhance their knowledge and make it a pattern inside their heart and mind is that I took some video clips on the proper customer service from customer coming in to customer leaving our place. I then attach the clips accordingly to my presentation files. I also add some songs for everyone to sing. The results.....so WONDERFUL!!!

This is truly an interesting job for me. Not only I was given the trust to run the training dept for the entire corporation group, I learn new things from time to time.

Thanks to my boss, the MD and thanks to Tan Sri Danny Tan who took me in and trusted me well.

To those who wished me well before, I thank you for being so kind and generous.

Thank you!

Macau Trip

I went to Macau recently for a 4D/3N trip... First time and was excited. How the people there look like? Are they friendly or fierce? Do they look like aborigines? What's the weather condition there? How's the city look like? The streets? Their language... so naive!

The day before the trip I was kinda buzy preparing all the clothes, shoes, socks, warm clothings, toiletries...blah blah. Set the alarm clock because the flight was 6am! Next day, 7 early 8 early woke up and prepared happily to be on the move. Reached the airport just on time as the check-in officer told me and my friend we were the last one! He he he...sorry lor! The plane took off and we were damn hungry... had our food and kept looking at the watch...still long way to go...

Finally the announcement came and I was there already... Once alighted from the plane, I could feel the full aircond condition...so nice! Cheh...airport so small lar (my first thought) but nevermind coz I wasn't working there what...

Took a cab to the centre of the town at Macau Pattaca (MOP) 55.00... around RM25 kua... Sooooooo beautiful, so many tall buildings, people walking around in warm clothings....exactly like in Hong Kong coz they speak Cantonese. Weather exactly like in Europe... The only difference is MANY CASINO around!

So many history sites to see but for me, I'm not a historian so not my taste...anyway, my SPM only score 8 (just pass). Moving around in Macau is so convenient and fun. Just hop on any shuttle bus and they are almost connected to everywhere among major hotels and casinos. Absolutely free!

Food...err... so so lah. Same like in Hong Kong also. Expensive! One plate of Yong Chow Fried Rice costs you a whopping RM12 - 15! Don't ask for Curry...its sweet curry powder mixed! Yogurt is quite difficult to find. Here we pay RM1.50 for it.. but in Macau, you pay RM5.00 for the same size. I also tried their famous portugese tart and fried pork burger (Chu Pha Pau)... Nothing to shout!

We went to some famous places such as the Venetian Hotel (huge and with large indoor casino plus branded shops), Wynn Hotel, Sands Hotel, the famous Grand Lisboa Hotel n casino... All about casino but I didn't play coz I'm not a gambler at all. Look see look see can lar!

Overall, took quite a number of pictures but bought nothing as everything there are expensive plus I'm still jobless...

My next post will come with pictures I snapped during the Macau trip. C YA!

Learn from the Election

Guys,

Many people said that election is dirty and politicians are also dirty so don't put your foot into it. I reserve my comments on this coz I'm not a politician and I do not belong to any political party. But I would like to observe their ways giving speeches, persuading voters to vote for them and their style of hitting one another (perhaps I should say twist turning the facts or attack - counter attack). Aren't they practicing Tai Chi?

While I don't know who is right and who is wrong, however, I really learn something from their presentation styles and their speech teraphy. So, in order for me to improve my presentation skills and to be a better training & development professional, this is the time!

So guys, if you see me attending any lectures or speech by either the government or the opposition, its not that I support them... I am learning by stealing from them. For those of you who are in the process of looking for a job and preparing to go for an interview, this is the time to learn to be brave, to talk without being shy and to be proud that you can speak!