20 Sep 08 - Delivery took 2hrs - Promised refund of delivery charge for $2 via cancellation and re-submission of credit card charge but was not done - Called so many times to Hougaang Green outlet and promised to have return call but not done. Last spoke to Faiz and Andy
Feedback via online - Submitted twice and no replies from anyone
25 Oct 08 - Order done online reflected amount at $23.43 - Order was again late and I was overcharged $0.40- Called Hougang Green and spoke to Andy and was told that the delivery guy will be back to refund $0.40. - Much as I expected, this was not done again.
I'm really very disappointed. I just want to inform you on how poor your customer service has been, no doubt I'll probably get no replies from anyone. Does anyone have such experience? I'm gonna try Canadian Pizza next time. No wonder there are more different brands of pizzas coming about .. =/
