
LTA's upper management are probably the biggest bunch of unmitigated scoundrels around.
They're the ones that make the decisions and the lower level staff have to pay for some of their more poorly made/
idiotic ones.
Here's why:
"ANNOUNCEMENT ON PENALTY FEE WAIVER
As we stopped collecting road tax from 24 to 27 Feb 06 to facilitate the launch of e-Services@ONE.MOTORING, LTA shall waive penalty fees for road tax expiring between 24 Feb and 4 Mar if renewal is made by 4 Mar 06. Renewal may be made at authorised road tax collection centres. However, please ensure that your motor insurance is valid at all times." taken from
One Motoring website.
Now, sufficed to say, that my road tax had the unfortunate expiry date of 3 March. So unbeknown to me, I trotted merrily down to Viacom @ Bt Batok to renew it. That was on 27 Feb...monday. I saw the sign stating that road tax would not be collected till 28 Feb. So.."Okay" I thought, seems reasonable that they're expecting some downtime.
As I was on my deathbed on tuesday and wednesday, I couldn't make it down to get it renewed. Thursday however, dawned bright and promised to be frightfully spring-like day with not a cloud in the sky. I trotted back down again slightly before lunchtime to beat the lunch crowd.
Unfortunately, there was already a large crowd of 20 or so. At first, I thought it wouldn't take more than 2-3 minutes per person to renew the thing so I took a number and waited...and waited...
and waited...
Half an hour had past and still, the queue number hadn't budged. Well, I didn't have the luxury of waiting all afternoon since I had a shoot to attend to. So I gave up my queue number after half and hour's wait.
I got most of the shooting done for the afternoon with the exeption of the IMM one which didn't really had any particular timing set. So I managed to pursuade Sheerin to wait while I went for a second attempt at renewing my road tax since I was in the Bt Batok vacinity.
I took a queue number again and this time, after waiting for an hour, the queue moved 4 numbers...well, if this was the speed at which she was doing it, I'd say that I'd be waiting till 8pm to get it done. The counter lady came up to me and looked at my renewal notice...she then said that I could still do it tomorrow (3rd March) without facing penalty.
So I decided that I wouldn't subject the poor Sheerin to the exasperating wait any more, and proceeded to IMM for the shoot.
End of part 1...