Siri Jom Jadi Baik! (Bhg 1)

Jom usaha jadi Orang Baik sama sama. =) Kte perkenalkan Siri Jom Jadi Baik sebab... kte nak jadi Orang Baik. Semua yang kte kongsi datangnya daripada macam macam sumber: mak kte (yang selalu tolong tegurkan kte), ustazah, ustaz, radio (dengar orang berbual, tapi tak tau siapa), pengalaman, kawan kawan... dan lain lain. 

Topik hari ni: Kerana lidah, badan binasa... 

(pakai peribahasa sebagai topik sebab nak feeling feeling ustazah bagi ceramah ;p) 

K. Kata mak, kalau nak jadi baik... kena se-laaa-lu cakap benda baik baik. Dalam hati pun tak boleh cakap benda jahat. Sebab Allah dengar. (Aiyo...) Kat bawah ada beberapa contoh perbualan antara A dan B, dua orang kawan. Daripada apa yang kte belajar, kte kongsi k mcm mana yang kte patut hadapi situasi camtu. Peringatan juga untuk kte yang selalu lupa =)

#1: A bercerita tentang sesuatu dengan semangat, sedangkan B dah tahu hal tu.

A: AWAK AWAK! Awak nak tahu tak?? Tadi pukul 1, kte nampak rainbow, cantik! =DD

B: Ah tahu. Kte nampak kul 12 tau. Kesiannya awak. Ketinggalan zaman... 

Tak baik kalau B cakap camni sebab dia akan 'mematikan' atau menghilangkan rasa gembira kawan dia, A. Sebaiknya B aksyen aksyen je tak tahu dan tunjuk minat jadi A akan terhibur. Lagipun memang kelakar kalau tengokkan orang yang innocent berbual dengan semangat tentang sesuatu. Hehe ;p

Jawapan baik utk B: Eh iya ke?? Wah... untung laaa awak!!! =D A, awak ade amik gambar tak..??

#2: A bertanya B tentang sesuatu yang jelas.

A: Awak tengah makan ke tu, wk? Wah...

B: Abih. Tak nampak ke? -.-"

Siapa dengar kte cakap gini, tegurkan k. Tak baik sebab A tanya soalan atas dasar prihatin (ataupun entah entah B makan tapi tak jemput orang ;p) Jadi... 

jawapan baik utk B: mmm, tengah makan ni, meh join sekali. awak dah makan blum? =)

#3: B bercerita tentang masalah dia, tapi A tak tahu macam mana nak beri reaksi.

B: ... kte tak faham kenapa dia macam gitu kat kte. Masalah betul si dia ni.

A: *tak tahu apa nak cakap*

B: Dahlah, awak tak faham kan. Mesti awak tak faham.

A boleh kecil hati dengan kata kata B... tak sepatutnya B cakap macam tu. Sebab sekurang kurangnya A dah luangkan masa untuk dengarkan masalah B. Kalau kawan tak faham apa kte cakap... tak apa k. Kte masih boleh minta dia doakan. Dan kte memang sentiasa perlukan doa orang lain buat kte...

... k dah sampai situ je k kte kongsi kali ni. Tiba tiba rasa penat pulak. Lain kali akan sambung dan sentuh perkara lain insyaAllah. Yang penting, kita semua perlu berfikir sebelum bercakap. Kadang bila didorong rasa marah atau perasaan yang lain, kita terasa nak cakap macam macaaaam yang tak elok. Tapi tahan k. Sebab, kalau kita lukakan hati orang lain, hubungan akan retak sedikit. Lama lama, kalau asyik retak, nanti hubungan akan renggang... takut. Sememangnya, kita perlukan kehadiran orang yang kita sayangi di sekeliling kita. Mesti awak tak nak kehilangan mereka kan? Jadi jom, jaga percakapan kita. =)

Lagi sekali, kalau kte salah... tolong ingatkan k. Kte nya lupa lupa, lagi teruk dari nenek nenek =D Sayang semuanya!

*Nantikan bahagian bahagian yang akan datang dalam Siri Jom Jadi Baik k! =)

(Setia... insyaAllah.)

Worried.

After reading others' online journals, masyaAllah I feel that my blog isn't beneficial. I always try hard to write posts which people may learn something from it, but when I re-read what I've written... I myself wince.

On the other hand... I guess it's not an obligation to write educational posts every time. InsyaAllah I shall continue updating, but at the moment I can't really decide on what to write (I've yet to choose one topic from the list I came up with).

Regarding my posts, any criticism is welcome. I really need to improve myself. =)

Zamiilatii Al-Mahbuubah (Temanku yang disayangi)

A touching conversation I recently had with a friend. =)

Time: 4.24 pm

"Eh, awak... dah nak dekat kul 4.30. Dah waktu Asar. Kte nak jumpa Allah lah..."
"Awak, kte nak ikut..."
"Tadi kte dah angkat wudu'... awak belum kan?"
"Belum..."
"Kte jumpa Allah dulu k awak? Rindu sangat ni..."
"Ok..."
"Awak nak kirim apa apa tak?"
"Kirim doa wk... macam biasa."
"Yang terbaik k?"
"Boleh kan?"
"Pasti wk..."

=)

Teman yang baik buatkan hati yang resah gelisah jadi tenang. Bila kita sedih, dia berikan kata-kata semangat. Bila kita tersilap langkah, dia bantu tunjukkan jalan yang betul. Bila kita gembira, dia ingatkan untuk bersyukur. Bila berjauhan, dia titipkan doa. Saling mengingatkan, saling menasihatkan, saling mendoakan. Nama teman ni akan dirahsiakan, sebab kalau ditulis nanti kena marah lahhh. Memang untung dapat menjadi temannya. Siapa yang dapat dia sebagi isteri, laaagi untung sangat sangat! =) 

Masih ada permata di sebalik kaca. Yang tinggi nilainya. Yang sukar didapati. Kena cari dengan bersungguh sungguh, baru boleh jumpa. =)

Susaaaaah nak jadi solehah. Tapi pelan pelan, sedang usaha...~ Afwan k semua kerana diri ini dah banyak membuat kesilapan.

A study by me

First impressions: The effect of physical appearance and
interpersonal communication skills on service quality
Siti Nur Fairuz Mohd Anis
Department of Psychology
University of Lala Land [ Dream University! =) ]

Abstract

This study explored whether the outward appearance of a customer and how he speaks affect the quality of assistance given by service providers. The sample consisted of one [ yes, only one. haha =) ] unfortunate female sales assistant working in a digital photo printing shop located in the east side of Singapore. Since the shop was in the heart of a thriving downtown shopping district, the hypothesis was that the service providers there would give excellent assistance to all -- regardless of the way they dress and how they present themselves. To my disappointment, Unfortunately, results show that this has yet to be proven. [ =( ]

Introduction

... Okay so let's not be that formal and just go straight to the point. Lagipun macam betul aje boleh tulis research paper ^__^"

I'll be honest here -- I didn't actually plan to do this study. (And it wouldn't be a good study anyway if the sample only consisted of one person =) ) It all happened on one fine day when I decided to go to a shopping centre...

Experiment #1

On the way back from buying groceries at NTUC, I decided to go to this photo printing shop to get a frame for my mum's birthday. At that point of time, I was wearing an old Punjabi suit (and I was a mess!), so I guess I wasn't that presentable. Upon entering the shop.....

I put all the plastic bags of groceries on the clean and shiny floor. The sales assistant looked horrified. But somehow I found that interesting... so I decided to act like a makcik-makcik =D

me: Halo! You got frame onnot? Frame, frayyyme. *makes imaginary rectangles in the air*
SA: uh, ya, there got. *points to one corner, no eye contact even!*
me: *looks from afar* Can get me that one? *points to $20 frame I saved for*
SA: eh... you sure?
me: I got money, dun worry one. *pretends to dig for coins in wallet*
SA: *horrified* I can show you cheap cheap one leh...
me: No no, still want that one... *digs wallet with full concentration*
SA: *puts frame on counter hesitatingly*
me: *puts two $10 notes on the counter* eh nah~ see, got money you know~
SA: *shocked + impressed look* (someone please tell me why she looked impressed..??)
me: eh thank you. >___< *grabs plastic bags and walks out quickly*

Experiment #2

Being back from work early, I decided to drop by the photo printing shop again. I had on formal wear -- a  black tunic dress  I own which I think is pretty (it has a ribbon at the back! ^__^),  formal pants, and black mary janes. I also wore my NLB tag and held an empty laptop case. [ ;p ] Okay, so... I went to the same shop, seeing if the SA would treat me differently if I were an Important Person.

me: *rushes in* Hi I'm already late for a meeting with a client.... do you sell any pens??
SA: *smiles* Oh yes of course! Please choose any pen you like! *points to pens behind her*
me: Can I have... that pen? *points to a 95 cents pen*
SA: Sure, here you go! *holds out pen*
me: *digs coin purse* err ok let me see...
SA: No it's okay, take your time!
me: *decides to grab as many coins and put on counter* you can keep the change ya
(I think there was only 30 cents more)
SA: eh thanks! have a nice day!

Results

As we can see, there was a vast difference in the SA's service quality in both situations. In the first situation the SA was cold and gave me rather... unhelpful assistance, possibly because I did not look like a serious buyer (since I was speaking in Singlish and was dressed shabbily). The moment I entered the shop, she must have used all these minimal information to draw this conclusion.

In the second situation, however, the SA's assistance surprised me. Because of the way I spoke and dressed, she probably thought that I was someone with authority. Maybe that was why she gave me good service.

But on the other hand, there's also a possibility that the SA was having a bad day during the first experiment. Thus making me an unfortunate customer. [ =( ]

Conclusion

First impressions are very important, since it's the initial idea a person forms about you. Once you don't give a good impression, it'll be hard to convince the others about what kind of person you really are. That's why first impressions sometimes do not do justice to a person. Sebaiknya kita layan semua orang dengan ramah, mana tahu dia sebenarnya lebih baik dan mulia daripada kita. Allahu 'alam. =)

*Next experiment to be done by me and my friend: go to a restaurant (maybe Swensen's) and insist that we have another friend with us who should also be served. This 'friend', of course, is imaginary. We just want to see the waiter's reaction. =D

Muhasabah

Mendayu-dayu suara hati menyatakan keinginan untuk didekatkan dengan hati yang sentiasa ingatkan PenciptaNya. Tetapi jiwa si pemilik hati seperti merasakan bahawa dia tidak layak. Sama sekali tidak layak. Jiwa memujuk hati.

InsyaAllah masanya akan tiba... bila hati sudah semakin dihiasi iman. 

Jiwa berkata... andai dua hati tidak berpadu di dunia, yakinlah akhirat menyediakan sesuatu yang lebih baik. Dan berusahalah ke arah itu...

Di mana Allah dalam dirimu? Apakah perlu ditemani hati yang lain sekarang ini?

Hati terdiam. 
Hati merintih. 
Kerana muhasabah menyedarkan diri.

Ya Allah, bukan sekarang masanya. Mujahadah!

Hati, takmu kalah k. =)

Segala keinginan akan diletak tepi dahulu... 

Kenapa saya sering diuji dengan apek...

Dah dua hari berturut turut kesabaran saya diuji dengan apek... =(

Hari pertama

Tarikh: Rabu, 5 Mei 

Masa: 6.30 petang

Tempat: Pusat pertukaran bas Tampines

Pelaku 1: Apek A

Pelaku 2: Fairuz [ mangsa =( ]

Waktu tu kte sedang dalam perjalanan nak balik rumah dari tempat kerja... tiba tiba aje ada seorang apek yang berpakaian smart lompat depan kte (betul betul lompat k! walaupun slow motion sikit) kemudian halang kte daripada jalan. Kte gerak ke kanan, dia pun gerak ke kiri. Kte gerak ke kiri, dia gerak ke kanan. Tak apa, itu kte masih dapat bersabar. Tapi kesabaran mula diuji bila dia dekatkan muka dia pada muka kte, ya Allah... jarak muka dia dengan muka kte macam 10 cm aje! Kte undur diri, dia langkah ke depan. Makin kte jauh, makin dia dekat!

Apek: Helloooooo pretty! *suara yang buat kte rasa sangat geli!* I'm not doing anything for a charitable organization, but we are in need of customers to purchase our products for vsivns onmvkn jbvey...... (kte tak tangkap apa dia cakap sebab terlalu cepat)

Subhanallah... bau nafas apek saaaangat buatkan kte tak senang! Dahlah dia dekat dengan kte. Pening jadinya =(

kte: No no, I'm not interested, thank you. *undur ke belakang*

Apek: *langkah ke depan dan dekatkan wajah* But pretty girl like you will certainly help right? (pastinya tak jujur!)

kte: *panic dan marah sebab tak ada orang nak bantu walaupun ramai yang melihat situasi kte dengan muka simpati* Apek stop harrassing me!

Apek: *keluarkan duit kertas yang banyak* But see pretty, many people help you know... 

kte: *tak tahan dengan bau nafas apek dan hulur $2* Apek take!

Apek: No no, $5 or $10, pretty~ 

kte: *hulur $5* Apek let me go. please. *nak nangis*

Apek: Hey, no obligations pretty, I know you'd help... *hulur dua pen murah* here's your purchase! *senyum sumbing*

kte: (benci dengan wajah apek!) No obligations..?? You forced me! *tenung dan jalan dengan cepat*

Bila kte dah jalan ke hadapan, kte pusing ke belakang untuk lihat kalau apek menganggu orang lain... tapi tak, apek sedang perhatikan kte sambil tersenyum sumbing. Ya Allah, tak suka sangat sangat! 

Hari kedua

Tarikh: Khamis, 6 Mei 

Masa: 5.40 petang

Tempat: Carpark Xilin Districentre, tempat kte kerja

Pelaku 1: Apek B

Pelaku 2: Fairuz [ mangsa, lagi. =( ]

Selepas penat bekerja, dan dalam keadaan mamai kte berjalan ke arah tempat perhentian bas kat belakang, seorang diri. Terasa damai bila angin bertiup. Tenang. Tiba tiba, terdengar suara dari belakang...

Suara: Halo nyonya manis, angin manyak kuat ha...~ Lu punya selendang tiup-tiup...

Kte pusing. Pandang sekeliling. Seorang apek sedang jalan ke arah kte sambil tersenyum. Bukan wajah yang ramah, tapi wajah yang buatkan kte geli. MasyaAllahhh, apek lagi! [ =( ] Pandang sekeliling. Tak ada orang. Tempat tu memang sunyi, Ya Allah... kte pun jalan dengan lebih cepat.

Apek: Hai nyonya manis, kenapa lu jalan makin cepat.... nanti lah kita boleh cakap cakap...

Kte: *hati berdebar Allah aje yang tahu...kte banyakkan doa*

Macam macam yang apek cakap... Akhirnya kte jalan jauh lebih cepat sampai keluar daripada bangunan Xilin tu. Sekarang kte dah phobia dengan apek...

Tapi Islam anjurkan kte untuk husnuz-zon, jadi ini aje yang kte dapat bersangka baik...

1. Apek A kekurangan kasih sayang di rumah, jadi dia mencari hiburan di luar.

2. Penglihatan Apek B dah kabur, jadi dia sangka kte isteri dia... sebab tu dia panggil kte nyonya. Ataupun dia rindukan isteri dia sampai terbayang bayang di mana mana.

Langkah-langkah yang boleh ana ambil untuk elakkan perkara yang sama...

1. Sebolehnya elakkan jalan sendiri...

2. Doa agar apek mendapat hidayah Allah jadi dia terhibur dengan ibadah dan hati pun tak terasa sunyi.

Pengajaran di sini banyak, tapi perkara paling utama yang kte fikirkan adalah: wanita tidak mudah diganggu jika didampingi lelaki. Bila abang atau abah jalan sama sama, tak ada pun yang mendekati kte. Kalau ada pun, yang jelas berniat baik. Jadi hadirnya seorang lelaki dalam kehidupan adalah sebagai pelindung wanita. Lelaki yang baik akan memastikan wanita dalam penjagaannya terpelihara. Takkan dia sanggup melihat wanita diganggu. Tapi kiranya tak ada mahram, wanita perlu pandai jaga diri sendiri. 

Yakin Allah ada dengan kte k... selalu.

The truth...

I have always thought that I can draw quite decent pictures.

Well, okay... that was until I did some relief teaching last Sunday. ^__^"

I was teaching primary 5 students sirah and telling them all about pagan Arabs and how they put idols around the Kaabah. When suddenly one of the students asked a question.

R: *raises hand* Ustazah, what is an idol?

Me: An idol is something the pagan Arabs made to represent their god. Maybe it'll be clearer if I draw it for you? *grabs marker and draws*

Me: Ta-daa~! =D *points at drawing* It has a cresent moon because they - the pagan Arabs - believe in the moon god...

R: Ustazah why your drawing so ugly. -.-"

Me: *silent for awhile* No no, it's supposed to be like that. I purposely did so. The idols they made weren't exactly great pieces of art... Right class? Only Allah is perfect. 

other students: Ah...... 

R: *unconvinced about the drawing*

Me: *wishing that I could disappear* Okay moving on......

I quickly changed the topic because I was, in fact, quite disturbed with my own drawing.  After putting some thought to it, it was ugly and horrendous. I also realized  that the boy  had critisized my drawing, but one thing I like about him is that he practises the concept 'qulil haqqa wa lau kaana murran'. As in, he speaks the truth and he is not afraid to voice it out. Children are very pure, very honest... when they comment about something, it's not because ego is in their way. They just tell people exactly what they see. This is among the lessons we can learn from children. To be honest always. But we don't have to hurt others by speaking the truth; it is still possible to use pleasant words when trying to wake up someone from his or her dream. Our selection of words and intonation always make a difference. I'm not sure sure about you, but I always feel sad when someone uses harsh words. That's my weakness, I think... 

Really, think about it... isn't it soothing when someone uses nice words even when  they're trying to correct your behavior? =)

Jom jadi baik, jommm.

Conclusion: drawing buruk pun buruk lah... benda kecil aje =)