Nov 28, 2012 · AT&T - how do I get to a real escalation team?? I know I have 3mbps to my house but the Max AT&T plan is 768K download . . this gives me only 1ook upload. I have been …

Feb 15, 2022 · Regardless, it's not an advertisement, it's an offer to do something nice they aren't required to do. You can file a BBB complaint and get escalated to someone higher up the food …

Jan 14, 2018 · Rude customer service Yesterday morning, I went into my local AT&T store, and wanted to look into upgrading my iPhone that was having some issues. The employee aided …

Mar 30, 2020 · I call monthly, they all say the same thing, its going to escalation. haha, big joke. its a script they are given, to keep us waiting. I am on my 8th month.

Oct 29, 2020 · Regardless, my escalation was closed stating that I only qualified for $350 promotional credit, which is inaccurate for the reasons I'll detail below. This is a pretty clear …

Sep 14, 2021 · The problem starts here. Since September, I have not seen a charge or credit on my Iphone 7 plus. According to my online account there is a perpetual pending with an …

Sep 20, 2020 · This is very frustrating and not getting answers for this The moment i ask for escalation, my call get dropped to customer service. I probably going to post this in all the …

Oct 21, 2022 · I'd go directly to a complaint with the FCC or BBB; either way it will end up at a support escalation office for AT&T who will contact you in 1-2 days and aren't limited to what …

Aug 14, 2022 · I am so angry! Friday morning an installer was running my neighbors lines from the underground box in my front yard.   Right in the middle of my work… my internet …

Dec 7, 2013 · Two days ago, Wednesday, 12/4/13, I had a new U-Verse internet connection installed. Immediately I noted problems accessing my newly imported 'old' @sbcglobal.net and …