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  1. Customer Service Fundamentals - Coursera

    Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We …

  2. Good Customer Service: Definition, Examples, and Tips

    Jun 10, 2025 · Good customer service typically involves having your customer’s best interests in mind and providing them with empathy and understanding. To strengthen your customer …

  3. Good Customer Service: Definition, Examples, and Tips

    Nov 14, 2024 · Whether you're new to the field or want to know the basics, consider taking Customer Service Fundamentals from Knowledge Accelerators. You can explore customer …

  4. Introduction to Customer Service - Coursera

    The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service.

  5. Best Customer Service Courses & Certificates [2025] | Coursera …

    Customer Service Courses Online Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

  6. Get Started in Customer Service - Coursera

    Customer Service Fundamentals Knowledge Accelerators Course Rated 4.8 out of five stars. 1822 reviews 4.8(1,822) Beginner Level

  7. 10 Customer Service Skills for Success in Any Job - Coursera

    Apr 23, 2024 · For example, with the Knowledge Accelerators’ Customer Service Fundamentals Course, you’ll learn the skills needed to gain an edge in the in-demand IT customer service …

  8. خدمة العملاء | Customer Service - Coursera

    جذب العملاء هو عامل مؤثر وأساسي للبقاء في السوق، لكن في ظل المنافسة الشرسة أصبحت عملية الحفاظ على العملاء هي المهمة الأصعب، لذلك أصبحت عملية تطوير جسر من الثقة وتوفير قناة اتصال فعّالة بين ...

  9. Keith Gibson, Instructor | Coursera

    Bio CEO of Knowledge Accelerators. 40 years of Customer Service Experience. Executive with Multibillion dollar Customer Service and ITSM Outsourcers

  10. Preparing for Your Call Center Customer Service Role - Coursera

    This week you learn about the hiring process for a call center customer service position as well as how to find jobs to apply for. You also learn how to create a resume and how to prepare for …