He defines EQ as the “ability to: • Recognize, understand and manage our own emotions • Recognize, understand and influence the emotions […] Skip to content All Sections ...

People buy on emotions first, justified by logic. This sales axiom has been evident for many years.Emotional intelligence, however, has only been discussed for the last few decades. Much of the ...

In sales, EQ is just as important as IQ. ... So a sales person calls on me and she is 20 minutes late. She says, “I got lost,” or she tells me “The traffic was horrible.” ...

Whatever you might think of the year in politics or weather, 2018 was definitely a great year for books. The sales of paper books continued a steady five-year rise and, despite Amazon’s ...