The actions of the pilots and cabin crew were crucial in ensuring passenger safety during the Japan Airlines crash. The cabin crew's calm instructions and activation of the emergency slides helped ...

“I know the Japan Airlines cabin crew members’ training manuals and training contents, and their concepts for safety and their passion for safety,” Urano tells CNN Travel. “I ...

British-based cabin crew at Japan Airlines yesterday announced they walk out over an “insulting” pay offer. The staff, Unite members based at London’s Heathrow Airport, voted 4-1 to take strike action ...

Japan Airlines Co. on Jan. 17 appointed a former flight attendant as its next president, the first time that a woman or a former cabin crew member has risen to the top position at the airline.

Crew members of Japan Airlines Flight 516 are being commended ... One passenger, 28, said he was kept waiting in the smoke-filled cabin and exposed to the heat from the outdoor flames.

It was a flight attendant who informed them of the cabin fire, a Japan Airlines spokesperson told ... announcement system was damaged, leaving the crew to use megaphones and their own voices ...