CHICAGO (WBBM ... could do the same thing with a more interactive 311 Center. "Send in not only the information, but the photo, and then the ability to access that information to track the ...

Chicagoans can now use an iPhone to snap a photo of that rat scurrying down the alley and relay it to the city’s 311 center, which will then provide a service-request tracking number.

Emanuel said he wants to put the city in the forefront of modernization, including updating the city's 311 information center ... said he hopes to make Chicago a center for the new technology.

Wedged between a property tax hike and an e-cigarette tax in Mayor Rahm Emanuel’s budget proposal was a plan to take the 311 system Chicago ... workers at the 311 center, said.

The 311 center is our go-to site for all essential ... There is ample experience in Chicago that private operators are concerned primarily about profit. We need look no further for evidence ...

CHICAGO (CBS) --A big change today to make Chicago more modern and mobile. The city is rolling out its new 311 app allowing people to deal with issues like pothole fillings and tree trimmings ...

Brown, the director of the Primo Center for Women ... debate the issue, Chicago has no clear picture of who has a bed for the night and who doesn’t. The city’s 311 hotline is a nonemergency ...

Yvonne Nelson, 49, of Chicago, who had recently finished her 14th year with the 311 Center, was shot in the chest as she walked out of a Starbucks at 35th and State streets May 20. The intended ...